Empathy in Leadership:

Five Common (and Bogus!) Myths 

#1 - Empathy is a soft skill and NOT important in the business world. Wrong. Empathy is critical for effective leadership, and drives business forward.

#2 - Leaders need to be tough and unemotional. Wrong. Showing empathy helps build strong relationships with employees and clients. 

#3 - Empathy is only for those in people-focused roles. Wrong. All leaders benefit from understanding and responding to employees’ needs. 

#4 - Empathy is something that comes naturally. Wrong. Empathy can be learned and developed through nudges and intentional practice.

#5 - Empathy is just about feeling sorry for others. Wrong. It involves active listening, understanding, and taking action to support others. 

Empathic leadership is critical to setting the stage to drive productivity, culture and DEIB forward. And when budgets are tight for HR, empathy can be your secret weapon. 

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