INC.: The Power of Empathy: Unlocking Success in Business
"Empathy is simply the ability to understand the feelings of other people, be they your employees or your customers. Through developing empathy, business leaders can gain valuable insights and improve relationships with the people who make their organization successful."
FORBES: Empathetic Leadership in the Digital Age
"In today's digital age, leading with empathy means harnessing the power of technology while maintaining a strong human connection. It involves leveraging digital tools to enhance communication, collaboration and feedback loops. Combining technology with empathetic values can create a workplace that supports personal growth and fosters innovative thinking."
FORBES: The Importance of Empathy at Work in Disturbing Times
"It is worth remembering that a factor that positively affects alleviating crisis experiences is the emotional support we can get from the environment—the environment created at work by the boss and subordinate teams. The crises of recent years, acting like a lens, have sharpened our sensitivity to leadership by distancing influential leaders from mediocre ones. They have shown the importance of so-called "human competencies" and the effective application of one of the critical emotional competencies that affect the formation of relationships: empathy."
